General Terms and Conditions
This Terms of Service Agreement (“Agreement”) is entered into by and between Singlebag, registered address Tamilnadu, India (“Company”), and you, and is made effective as of the date of your use of this website https://singlebag.com (“Site”) or the date of electronic acceptance.
Company may, in its sole and absolute discretion, change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised.
IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT AS LAST REVISED, DO NOT USE (OR CONTINUE TO USE) THIS SITE OR THE SERVICES.
A Business has a Supplier Account with Singlebag once an individual associated with the Business registers and creates the user account associated with that Business. As and when the user creates the account they will be generated with an email id and phone number. With the email ID and number, the user will be redirected to a streamlined dashboard. Supplier Accounts are intended for businesses. To create a business user account, users must use a valid email address. Unless explicitly permitted, a user may only create one account per email address. If a user creates a supplier account using the email address and password connected to an existing Singlebag supplier account, the user must either (a) change the email address and password associated with the existing account. Once you complete the Supplier Account registration and verification process, your Business will be registered with Singlebag.
2. ACCOUNT MANAGEMENT
You are responsible for all activities that occur under your Supplier Account, regardless of whether the activities are undertaken by you, your employees, or a third party (including your contractors or agents). Except to the extent caused by our breach of these Terms, we are not responsible for unauthorized access to your Supplier Account (if applicable). You are solely responsible for maintaining the security of your password. You may not disclose your password to any third party (other than third parties authorized by you to use your Supplier Account, if applicable, in accordance with these Terms) and are solely responsible for any use or action is taken under your password. You will contact us immediately if you believe an unauthorized third party may be using your Supplier Account if applicable is lost or stolen.
You acknowledge that users may have access to information from your Supplier Account such as product image, description, shipping addresses, payment methods, and inventory. You agree that Singlebag is not responsible for, and will have no liability arising from, the disclosure of the information of your business to the users.
3. BUSINESS AND ORDER VERIFICATION
We may use the business name, address, GST/PAN/Aadhar number, and any other information you provide about your business or users or that we may request or determine are necessary to verify accuracy and eligibility for Singlebag B2B Business. We may make, directly or through third parties, inquiries to validate the information that you provide to us. We may accept or refuse the use of Singlebag Supplier Platform at our discretion and may modify purchasing rights or privileges at any time. We may share any information or documents you provide with third-party sellers that offer certain Singlebag supplier platform for verification purposes.
Certain products may require licensing, certification, or other credentials to purchase them. To purchase such products, you must provide us with a valid license, certification or other credentials (collectively, the “Credentials”), as determined in our sole discretion. We may use the information you provide, as well as information relating to your accounts such as your business name and address, to verify the Credentials, and we may request additional information from you to assist in that verification. We may, in our sole discretion and at any time, suspend or terminate your ability to purchase such products.
4. THIRD-PARTY SERVICE PROVIDERS
When we decide to launch this feature, Singlebag may enable third-party service providers (“providers”) to integrate with Singlebag. If you choose to use such a provider in connection with your Supplier Account, you authorize Singlebag to disclose to the provider account information, including, without limitation, information regarding you, your Users, your employees or agents, and your and your User’s orders. You acknowledge this information will be governed by the provider’s privacy, data, and security policies. You and your Users consent to Singlebag’s sharing this information with the provider and agree that Singlebag is not responsible for and will have no liability arising from Singlebag’s disclosure of, or any provider’s use of, this information.
Singlebag is not responsible for any services provided by the provider. You are responsible for the approvals of your orders, verification of shipping addresses, and any disputes regarding orders, and you agree that Singlebag will have no liability arising in any way from your use of the provider, including, but not limited to, any unauthorized charges you or your employees or agents incur.
5. REPRESENTATIONS, WARRANTIES, AND COVENANTS
You represent, warrant, and covenant that:
- (a) you are using Singlebag ecommerce platform for business purposes and you agree that you will not sell any products that are illegal on Singlebag for individual, personal, family, or household use;
- (b) your organization is duly organized, validly existing, and in good standing in the jurisdiction in which your organization is registered.
- (c) the individual entering into these Terms on behalf of your organization has the all necessary legal authority to bind you to these Terms.
- (d) you have all requisite rights, power, and authority to enter into these Terms, perform your obligations, and grant the rights and authorizations in these Terms.
- (e) any information provided or made available by you to Singlebag is at all times accurate and complete.
- (f) you and all your subcontractors and agents will comply with all applicable laws, rules, regulations, codes, orders, and other requirements of governmental agencies (“Laws”) in your performance of your obligations and exercise of your rights under these Terms and with your sale and display of any products in Singlebag.com
- (g) all users who use business features or purchase on behalf of your organization are authorized to do so and all purchases made by these users are authorized purchases of your organization.
- (h) any Credentials, and all documentation or other information you provide to us to validate such Credential, are accurate, complete, and reflect your Credential status, and that you will provide updates, additional Credentials, or supporting information as required to ensure all such documentation or information remains up to date at all times.
- (i) the provision to Singlebag of any Credentials and related information, any delegation of purchasing authority under any Credentials, and all purchases made using the Credentials are with the authority of the Credential holder.
- (j) you will only purchase products requiring Credentials as permitted under any Laws and within the scope of any credentials you provide.
Subject to your compliance with these Terms and your payment of any applicable fees, Singlebag or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use Singlebag ecommerce platform solely in accordance with these Terms. This license does not include the right to resell any Singlebag ecommerce platform feature; any collection and use of any product listings, descriptions, or prices; any derivative use of Singlebag; any downloading or copying of Singlebag information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms are reserved and retained by Singlebag or its licensors, suppliers, publishers, rightsholders, or other content providers. No feature or part of Singlebag may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without the express written consent of Singlebag. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Singlebag without express written consent. You may not use any meta tags or any other “hidden text” utilizing Singlebag’s name or trademarks without the express written consent of Singlebag. You may not misuse Singlebag. You may use Singlebag ecommerce platform only as permitted by law. The licenses granted by Singlebag will be terminated if you do not comply with these Terms.
You agree to indemnify, defend and hold harmless us, our respective officers, directors, employees, representatives, and agents against any loss, claim, damage, settlement, cost, expense, tax, or other liability (including, without limitation, reasonable attorneys’ fees) (each a “Claim”) arising from or related to (a) any breach of the Terms, (b) any unlawful or improper use by anyone of any product ordered by you, or (c) your negligence or wilful misconduct. You will use counsel reasonably satisfactory to us to defend each indemnified Claim. If at any time we reasonably determine that any indemnified Claim might adversely affect us, we may take control of the defense at our expense. You may not consent to the entry of any judgment or enter into any settlement of a Claim without our prior written consent, which may not be unreasonably withheld.
8. PRODUCT INFORMATION; PRODUCT COMPLIANCE AND SUITABILITY
We recommend that you do not rely solely on the information presented on our website. Please always read the labels, warnings, and directions provided with the user guide before use.
List the products that are manufactured by you and the products which you want the resellers to sell. The resellers will choose your product according to their need and keep a higher margin and sell it on your behalf. You will set the product price and from the price defined by you, the reseller will set a higher margin price and sell the product on your behalf.
We don’t guarantee that all the resellers will choose your products. The reseller chooses your products in their will. Singlebag has nothing to do with the resellers choosing the products. If the reseller is not choosing your product, then you must not defend or harm or defame singlebag.com
Singlebag does not guarantee compliance or suitability of products with any Laws, nor does Singlebag accept responsibility for the installation and/or use of a product. It is your responsibility to review the product application and all applicable Laws for each relevant jurisdiction to be sure that the installation and/or use involving the products comply with applicable Laws.
9. SUPPLIER PAYMENT DETAILS
9.1 SUPPLIER CREDENTIALS. Any diversity, industry, and other certifications made available to you are provided by third-party sellers on singlebag.com and have not been independently verified by Singlebag. You should carefully review and validate any certifications and supporting information that you use to make your purchasing decisions. We take no responsibility and assume no liability for any certifications or supporting information provided by third-party sellers.
9.2 BUSINESS PRICING. The Suppliers are not charged while onboarding. Singlebag doesn’t charge any amount from the suppliers during onboarding. The Suppliers are charged a commission of 3% to 5% only when a sale is made. The commission may vary in the future. You are accepting the condition that the commission percentage may vary in the future.
9.3 PAYMENT PROCESS. When a customer buys a product from the reseller’s online store and makes a payment, the payment is carried to Singlebag. Singlebag pays you after 5 – 7 days from delivery. This condition may be changed in future occurrences. Singlebag pays the reseller the margin value set by them and pays you by taking a 5% commission for each sale. An invoice for each order will be generated in your company name. The delivery is carried by you. The reseller will only market and make sales for you. The delivery here is carried by you only.
SINGLEBAG MAKES NO WARRANTY OR REPRESENTATION CONCERNING THE ACCURACY OF THE PRODUCT INFORMATION PROVIDED AND OUR SOLE LIABILITY FOR ANY LOSSES OR DAMAGES BY YOU ARISING FROM ANY INACCURACY IN THE PRODUCT INFORMATION WILL BE LIMITED TO REIMBURSEMENT OF THE PRICE PAID FOR THAT PRODUCT. SINGLEBAG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW. SINGLEBAG ALSO DISCLAIMS ANY LIABILITY FOR CLAIMS ARISING OUT OF MISUSE, IMPROPER SELECTION, IMPROPER INSTALLATION, MODIFICATION, MISREPAIR, OR MISAPPLICATION OF THE PRODUCT.
11. LIMITATIONS OF LIABILITY
IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD PARTY SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY DAMAGES THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VIII) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, “X-RATED”, OBSCENE OR OTHERWISE OBJECTIONABLE, AND/OR (IX) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ADDITION, You SPECIFICALLY ACKNOWLEDGE AND agree that any cause of action arising out of or related to this Site or the Services found at this Site must be commenced within one (1) year after the cause of action accrues, otherwise such cause of action shall be permanently barred.
THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.
12. ENTIRE AGREEMENT
The terms and conditions in these Terms, the Singlebag Conditions of Use, the Privacy Notice, and any applicable terms, conditions, policies, requirements or limitations contained on Singlebag.com constitute the exclusive and complete agreement between Singlebag and you. Singlebag will not be bound by, and specifically rejects, any term, condition, obligation, or other provision which is different from or in addition to the provisions of these Terms or which may be in any order, receipt, acceptance, confirmation, correspondence, or other document.
Any purchase order (PO) number or other internal information particular to your organization that is provided by a user during the purchasing process is provided for your internal purchase tracking. Singlebag doesn’t agree to terms, conditions, obligations, or provisions that are different from or added to these Terms and the policies and information on the Singlebag website.
13. AGREEMENT CHANGES
We may at our discretion change these Terms, Singlebag.com Conditions of Use and Privacy Notice, without notice to you. From time to time, Singlebag may choose in its sole discretion to add or remove benefits or features of the Supplier platform. If any change to these Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED USE OF SINGLEBAG SUPPLIER PLATFORM AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST DELETE YOUR SUPPLIER ACCOUNT.
15. FORCE MAJEURE
We will not be liable for any delays in Payment delivery, Sales, or failure to perform any of our obligations under these Terms by reasons, events, or other matters beyond our reasonable control.
If you elect to provide or make available suggestions, comments, ideas, improvements, or other feedback or materials to us in connection with or related to Business Accounts (including any related technology), we will be free to use, disclose, reproduce, modify, license, transfer and otherwise distribute, and exploit any of the foregoing information or materials in any manner.
Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.
19. CONTACT INFORMATION
If you have any questions about this Agreement, please contact us by email or regular mail at the following address:
Singlebag Digital Private Limited
NO.61, 5th Cross Street,
Logaiah Colony, Saligramam,
Pincode – 600093